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Office Hours:

7:30am - 7:00pm Mon - Fri

Call us on:

781-296-3701

BOOKING
  • Home
  • Our Services
  • Testimonial
  • FAQ
  • About Us
  • Home
  • Our Services
  • Testimonial
  • FAQ
  • About Us

Author: [email protected]

Frequently Asked Questions

Many of our customers have specific questions about our professional maid services. Here are just a few of the frequently asked questions we hear at Cleaning Company.

General Questions
How can I get a quote?


We offer two options for you to get a quote:

1- Contact us directly by phone: 781-296-3701
2- Or access our ”get a quote” form and we will call you quickly.

Does someone have to visit my house before I can book a cleaning?

Yes!
We always visit your home before cleaning. We love to make sure that we do everything you need, in the best way possible.

Are cleaning supplies included?

All supplies are included. Do not worry. You will have no surprises!

What if I'm not happy with my cleaning?

Please get in touch with us right away and we’ll make arrangements to rectify the situation. We have a satisfaction guarantee that we stand by.

Scheduling Questions
CAN I GET A SAME-DAY BOOKING?

We don’t guarantee same-day bookings. But, depending on the day, we can often meet this requirement.

DO I HAVE TO BE HOME FOR MY CLEANING?

It’s completely up to you. If you’re not going to be home, make sure you let us know how to access your house.

DOES MY CLEANER ARRIVE AT THE EXACT TIME I BOOK?

Yes, most of the time. However, we allow a one-hour window due to traffic and weather circumstances. In scenarios where your cleaner will be late, you will be contacted.

WHEN AM I CHARGED FOR THE SERVICE?

You are not charged until after the cleaning has been completed.
We accept cash, check and Venmo payments

ARE THERE NAY COMMITMENTS OF CONTRACTS?

No, you can cancel service anytime without any penalties. You don’t have to commit to any contracts or pre-determined number of appointments.

Cleaning Questions
What services do you offer?

We offer a range of services from weekly cleaning to one-time cleaning to move-in and move-out cleaning. You can see the different services by visiting the front page and clicking on the “Our Services” button.

HOW MANY CLEANERS DO YOU SEND?

We always send a complete team, which performs a perfect and fast cleaning.

ARE CLEANING COMPANY CLEANERS SCREENED?

Absolutely. The cleaners go through a screening process that includes a police background check, reference checks and in-person interviews. We also require significant experience in residential house cleaning to work with us.

About Our Company

Ed Storck Cleaning is a family owned business that has been working in the state of Massachusetts and New Hampshire for over 35 years. Being in the management of CEO Lana Rivas for more than 15 years, providing the best cleaning services, along with her team.

We perform excellent cleaning for commercial, corporate, industrial and residential customers. We believe that work ethic is critical to building good relationships with our customers and essential to providing consistent, quality cleaning services. We pride ourselves on becoming a company that values ​​providing more quality free time for you and your family.

Our Mission

Provide comfort and well-being to all our customers. Ensuring the best cleaning with extreme quality.

Our Vision

We have over 500 customers in Massachusetts and New Hampshire. Our entire team is committed to the same common values ​​and principles.

Ed Storck Cleaning collaborates with Cleaning for a Reason!Ed Storck Cleaning collaborates with Cleaning for a Reason!

Cleaning for a Reason provides free home cleaning to patients battling cancer. When cancer makes life at home difficult, our trusted network of residential cleaners, cleaning industry volunteers, and community volunteers come together to support cancer patients and their families.

 

Get started with your free estimate

781-296-3701

EdStorck Cleaning

Is ready to come do you!

Our teams serve the following areas:

  • Bedford, NH
  • Beverly, MA
  • Brookline, MA
  • Chestnut hill, MA
  • Lexighton, MA
  • Newton, MA
  • Wellesley, MA
  • Weston, MA
  • Windham, NH

OFFICE

  • 379 Main Street. Malden, MA 02148
  • +1 (781) 296-3701
  • Mon-Fri: 7:30 am – 7:00 pm
  • [email protected]
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